The following information should help you get connected to the San Bruno Cable system using a computer compatible with the system requirements outlined in this document (see System Requirements).
Please note that the information below is best followed when your computer has just been rebooted and no programs are running (i.e. word processors etc.). Please also note that the instructions assume that your machine is not being used to connect to any other online service, local network, or office network.
Your computer may require your system disks during the procedure so it would be advisable to have them on hand.
If you encounter difficulties while configuring your system please make note of what you were doing at the time of the problem and note of any error messages you receive and then contact our Internet Technical Support staff.
Supported Operating Systems
Unsupported Operating Systems
- Windows 95
- Windows 98
- Windows Millenium Edition
- WinNT 4.0
- Win2000 Pre Service pack 4
- WinXP Service Pack 1